Your privacy is our priority
Your personal information is completely safe at jee77. We protect your privacy by following SSL encryption and strict data protection policies.
This Privacy Policy ("Policy") clarifies your rights and our responsibilities regarding the personal information collected, used, and stored through the jee77 platform. By visiting the jee77 website or opening an account, you are considered to have given your consent to this Privacy Policy. We ask that you read this Policy carefully before using our services.
What types of information we collect
In the process of registering an account and using services on the jee77 platform, we may collect the following types of information:
1.1 Identity Information
- Full name (in Bengali or English)
- Date of birth and age verification details
- National ID card or passport number (where applicable)
- Username and password
1.2 Contact Information
- Email address
- Mobile number (for bKash/Nagad/Rocket verification)
- Current address
- Preferred method of contact
1.3 Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
1.4 Gaming Activity Information
- Game history and results
- Bet amounts and types
- Bonus usage and participation in promotional activities
- Session duration and activity type
1.5 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Login time and date
1.6 Communication and Support Information
- Live chat conversation records
- Complaints or requests submitted via email
- Feedback provided to customer service
- Reviews and responses
How we collect information
jee77 collects your information in the following ways:
- Directly provided information: You provide information directly when you register an account, make a deposit or withdrawal, contact us via live chat, or send an email.
- Automatically collected information: When you visit our website, our system automatically collects certain technical information (IP address, browser type, device information).
- Cookies and tracking technologies: Our website uses cookies and similar technologies that help improve your browsing experience.
- Third-party sources: For the purpose of identity verification or fraud prevention, we may collect information from trusted third parties where necessary.
Purpose of using information
We use the information we collect only for the following legitimate purposes:
🔐 Account Management
We use your identity information to create, verify, and keep your account secure. Through age verification, we ensure that only those aged 21 or above can use the platform.
💳 Transaction Processing
Financial information is essential for deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Transactions are processed correctly in line with the minimum ৳300 deposit and ৳500 withdrawal rules.
🎧 Customer Support
Our 24/7 Bengali-language live chat support team uses previous conversations and account history to provide fast and effective solutions to your issues.
🛡️ Security and Fraud Prevention
Technical information is analysed to protect accounts, comply with anti-money laundering (AML) rules, and detect unauthorised activity.
📊 Service Improvement
By analysing user behaviour, we continuously improve game selection, promotional offers, and the overall user experience.
📣 Relevant Communications
With your consent, bonus offers, promotional information, and important account updates may be sent via email. This consent can be withdrawn at any time.
Information storage and security
4.1 Data Security Technology
jee77 uses industry-standard technology to ensure the highest level of security for your personal and financial information:
- SSL/TLS Encryption: All information between your browser and our servers is exchanged through encrypted channels.
- Database Encryption: Sensitive information (passwords, financial data) is stored in encrypted form.
- Firewall Protection: Multiple layers of firewalls prevent unauthorised access.
- Regular Security Reviews: Our technology team regularly identifies and resolves security vulnerabilities.
4.2 Data Retention Period
How long your information is retained depends on the type of information and applicable legal obligations:
- Account Information: Retained while the account is active and after closure until the applicable legal time limit.
- Transaction Records: Retained for a set period in compliance with financial regulations.
- Customer Support Records: Retained for as long as necessary for service quality improvement and dispute resolution.
- Technical Logs: Retained for a limited period for security and performance analysis purposes.
Unless there is a legal obligation or legitimate business need, information is securely deleted or anonymised at the end of the set retention period.
4.3 Staff Access to Information
Only authorised staff are granted access to user information as needed for their work. All staff operate under strict confidentiality agreements and receive regular data protection training.
Sharing information with third parties
jee77 does not sell your personal information. However, necessary information may be shared with specific third parties in the limited circumstances described below:
5.1 Payment Service Providers
Financial information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant service providers. These providers are obliged to use the information only for the purpose of completing transactions.
5.2 Technology and Service Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt) may process limited information for technical reasons. They all operate in compliance with our privacy standards.
5.3 Legal Obligations
We may be required to disclose information pursuant to a court order, regulatory authority directive, or applicable law. In such circumstances, only the minimum information required will be provided within legal limits.
5.4 Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may form part of the transferable assets. Users will be notified in a timely manner before any such change.
Cookie Policy
6.1 What cookies are and how they are used
Cookies are small text files stored on your device that help our website remember your preferences and behaviour. jee77 uses the following types of cookies:
- Essential Cookies: These are essential for maintaining login sessions and ensuring security.
- Functionality Cookies: These save your language preference and other settings.
- Analytics Cookies: These help analyse website performance and usage patterns.
6.2 Cookie Control
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some core functions of the platform to not work properly.
Your rights
As a user of the jee77 platform, you have the following rights regarding your own information:
Right to Access Information
You have the right to know what information we hold about you. Upon request via live chat or email, we will provide a summary of the information collected.
Right to Correct Information
You have the right to request correction if any information we hold about you is inaccurate or incomplete. We will make the necessary corrections as quickly as possible.
Right to Delete Information
In certain circumstances you have the right to request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business needs.
Right to Object to Processing
You have the right to object to certain types of information processing, including marketing communications. It is possible to opt out of promotional emails at any time.
Policy on minors
The jee77 platform is strictly for those aged 21 or above only. We do not intentionally collect any personal information from those under the age of 21.
Age verification is mandatory during account registration. If we have reason to believe that a person under the age of 21 has created an account, we will immediately suspend that account and delete the collected information.
If you know that a minor is using jee77, please let us know at [email protected].
Third-Party Links & Services
Third-party services integrated into the jee77 platform (such as payment gateways or game providers) are governed by their own privacy policies. jee77 is not responsible for the data practices of these third parties.
We recommend that you read their privacy policies before using these services. We only work with trusted and established partners who take data protection seriously.
Changes to the Privacy Policy
jee77 reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email.
- Display a notice on the platform where applicable.
Continuing to use the platform after any changes means you are agreeing to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
Contact us for any questions, concerns, or requests to exercise your rights regarding the privacy policy. Our team is available 24/7 to provide support in Bengali.